Terms & Conditions - Class Booking

Terms & Conditions

Last updated: August 2026

1. Class Bookings All classes must be booked in advance through our online booking system. Walk-ins are not permitted — prior booking is essential. Places are subject to availability.

2. Cancellation Policy We require a minimum of 6 hours' notice to cancel a class booking. Cancellations made 6 or more hours before the scheduled class start time will be handled as follows:

Package holders — the class credit will be returned to your package

Pay-as-you-go bookings — a full refund will be issued

Cancellations made less than 6 hours before the class start time, or failure to attend without notice, will not be eligible for a refund or credit regardless of booking type.

3. Class Cancellation by Empulse Pilates Empulse Pilates reserves the right to cancel a class if minimum participant numbers are not met. In the event of a cancellation by us, all affected clients will be notified as soon as possible and will receive a full refund or credit, as applicable.

In the event of unexpected circumstances or emergencies, Empulse Pilates may also need to cancel a class at short notice. In such cases, all affected clients will be notified as soon as possible and will receive a full refund or credit.

4. Class Locations Classes are typically held at our usual studio location. On occasion, and at our discretion, class locations may be changed — for example, moving from an indoor studio to an outdoor setting such as the beach on a particularly warm day. Clients will be notified of any location changes in advance where possible. All outdoor classes are subject to the same terms and conditions as in-studio classes.

5. Class Packages Class packages are non-transferable and are for personal use only. Packages cannot be shared between clients. Package expiry terms will be communicated at the time of purchase.

6. Gift Cards Gift cards are non-refundable and have no cash value. They may be used toward classes only and cannot be used for merchandise or any other products.

7. Studio Conduct Clients are expected to arrive on time and behave respectfully toward instructors and fellow clients. Empulse Pilates reserves the right to refuse service to anyone who does not adhere to studio standards.

8. Age Requirement Participants must be aged 16 or over to attend classes at Empulse Pilates.

9. Health & Safety Clients participate in all classes at their own risk. Please inform your instructor of any injuries, medical conditions, or pregnancy before class. Where relevant, clients are advised to obtain medical clearance before participating in Pilates. Empulse Pilates is not liable for any injury sustained during classes.

10. Liability Waiver By booking and attending a class, clients acknowledge that Pilates involves physical activity and carries an inherent risk of injury. Clients confirm that they are in suitable health to participate and accept full responsibility for their own wellbeing during classes. Empulse Pilates, its instructors, and representatives shall not be held liable for any loss, injury, or damage suffered by a client during or as a result of attending a class, except where such liability arises from our own negligence.

11. Photography & Video Empulse Pilates may occasionally photograph or film classes for use on our social media channels and for other promotional purposes. Our instructors will always do their best to make clients aware when content is being captured. If you do not wish to appear in any photos or videos, please make this known to your instructor after class and we will do our best to accommodate your wishes.

12. Governing Law These Terms & Conditions are governed by and construed in accordance with the laws of Ireland. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Irish courts.

13. Changes to Terms Empulse Pilates reserves the right to update these terms at any time. Continued use of our services constitutes acceptance of the updated terms.